Turns veterinary lab result callback tracking into a visible operating queue so every expected result is reviewed by the assigned clinician and communicated to the client with a documented next step.
The problem
Result availability, clinician review, and client communication are separate events, so staff can see a result without knowing whether the owner was actually informed.
The focused product
A focused veterinary lab result callback tracking workflow that makes ownership, evidence, exceptions, and the next action visible.
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